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Product FAQ's

11 articles

Product FAQ articles provide customers with answers to frequently asked questions regarding specific products. They cover a wide range of topics related to the product, such as its features, specifications, and intended use.


Are the lights suitable for use in bathrooms?

All of our lights are rated IP20. This means that they can be safely installed in Zone 2 and the Outside Zones, please see the image attached below. We do not advise these lights to be installed in Zones 1 or 0. Zone Guide:.

Where are our products made?

In 2021, we made the decision to relocate our production from the UK to overseas. This was partly due to unsustainable rising costs, particularly with energy consumption. Brass forging requires a significant amount of energy, and we found that this w

Customising lighting cable lengths

We understand that every space is unique, which is why we offer the option to customise cable lengths for our lighting products. Whether you need a longer or shorter cable than what's included with the product, we're happy to help you get the right f

Custom Sizes, Finishes and Designs

We understand that every customer has unique needs and preferences when it comes to our products. That's why we offer custom sizes, finishes, and designs for many of our hardware products. As a manufacturer, we have greater flexibility to accommodate

Cleaning your handles and hardware

We want to ensure that your products look great and perform well for years to come. That's why we recommend taking care when cleaning your handles and hardware. All of our products should only be cleaned with a dry cloth or mild soapy water. Please d

Matching finishes across products

We strive to ensure that our products all carry the same finish for a cohesive look. However, as many of our products are handmade or hand-finished, there may be subtle differences in the finish from one product to another. Please note that some of o

Attaching your cabinet handles or knobs

We want to ensure that your cabinet handles or knobs are installed securely and with ease. Here's what you will need to attach your new handles or knobs:. Please do not use battery-powered drills or screwdrivers as they can lead to the screws breakin

Understanding hole-to-hole centers (cc) for cabinet handles and knobs

Hole-to-hole centers (CC) refer to the distance between two fixing points of a cabinet handle or knob. This measurement is the most common way to determine the appropriate size handle for your cabinetry. To measure the hole-to-hole centers, measure t

Measuring for M4 Fixing Screws

We want to ensure that your new cabinet handles or knobs are installed securely and with ease. Here's how you can measure for M4 fixing screws:. If you have any questions or concerns about measuring for M4 fixing screws or selecting the right size sc

What are M4 Screws?

M4 screws are a type of fixing screw commonly used to secure handle or knob hardware. They are 4mm in diameter and are available in a variety of sizes in length. we supply M4 screws in a variety of lengths. If you have a specific length requirement,

How to Install House Numbers

If you have purchased the OBRE, BROOKFIELD, or ANTIK house numbers, you can install them flush or with a floating effect using the spacers provided. The installation process is straightforward and can be completed on any surface material, such as bri