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Shipping & Delivery

12 articles

Shipping & Delivery articles provide information and guidance to customers regarding the process of shipping and delivery of their orders. They cover topics such as delivery process, estimated delivery times, tracking numbers and more.

Articles

How to track your order

We understand that tracking your order is important to you. That's why we offer a tracking service with every order, so you can stay up-to-date with the progress of your delivery. To track your order, follow these simple steps:. If you have any conce

Delivery lead times and delivery process

We understand that you're eager to receive your order, and we want to keep you informed about its progress at every stage of the journey. As soon as you place your order, we receive it and prepare it for production. This stage typically takes 2-3 wor

Why has part of my order not arrived?

We occasionally send orders out in multiple packages. This is because we send items out as soon as they're ready, and some parts of your order may require slightly longer in production. We may also send parts of your order with different carriers dep

International shipping

We're proud to offer international shipping to over 100 countries worldwide. We want to ensure that customers from around the globe have access to our products and enjoy the same level of quality and service as our domestic customers. If you have any

How to upgrade shipping to express for faster delivery

If you need your order to arrive faster, we've got you covered with our expedited shipping option. During checkout, simply select the "expedited shipping" option to get an estimated delivery date and cost. Please note that the shipping cost will depe

Brexit, Fees, Taxes & Customs Duties: What You Need to Know

With Brexit having taken place, we understand that there may be concerns about potential fees, taxes, and customs duties that customers may face when ordering from us. We want to assure you that we are continuing to manufacture and ship orders as nor

Shipping to the USA: Rates and Information

At meraki., we are happy to offer our customers in the USA a convenient way to shop and receive their orders. Our shipping rates to the USA are calculated at checkout based on the weight and destination of the order. We have provided some information

Shipping to Canada: Rates and Information

At meraki., we are happy to offer our customers in Canada a convenient way to shop and receive their orders. Our shipping rates to Canada are calculated at checkout based on the weight and destination of the order. We have provided some information b

Shipping to Australia: Rates and Information

At meraki., we are happy to offer our customers in Australia a convenient way to shop and receive their orders. Our shipping rates to Australia are calculated at checkout based on the weight and destination of the order. We have provided some informa

Shipping to the UAE: Rates and Information

At meraki., we are happy to offer our customers in the UAE a convenient way to shop and receive their orders. Our shipping rates to the UAE are calculated at checkout based on the weight and destination of the order. We have provided some information

How to correct an incorrect shipping address or contact information

Mistakes can happen, and we understand that you may have accidentally entered incorrect shipping or contact information during your order. If you realise your mistake before your order is dispatched, please email us as quickly as possible. Our custom

How to report missing items from your order

If you are missing items from your order, please follow these steps to report it to us:. Please note that we may need additional information from you, such as photos or a description of the packaging, in order to resolve the issue. We appreciate your