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How to report missing items from your orderUpdated a month ago

If you are missing items from your order, please follow these steps to report it to us:

  1. Check your order confirmation email: Make sure the items you are missing are listed on your order confirmation email.
  2. Check your package: Double-check your package to make sure the items are not hidden or buried inside the packaging materials.
  3. Contact us: If you have confirmed that the items are missing, please contact us by email or phone as soon as possible. Be sure to provide your order number and a detailed description of the missing items.
  4. Wait for our response: We will investigate the issue and get back to you as soon as possible with a resolution. This may include sending you the missing items or issuing a refund for the missing items.

Please note that we may need additional information from you, such as photos or a description of the packaging, in order to resolve the issue. We appreciate your patience and cooperation as we work to resolve the problem.

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