How to start a return or exchangeUpdated a month ago
We understand that sometimes products may not meet your expectations, or you may have received a product that was damaged during shipping. If this happens, we want to make the returns and exchange process as smooth and hassle-free as possible.
All returns and exchanges are managed through our returns and exchange portal. Before starting a return or exchange, please ensure that you have familiarised yourself with our return policy, which can be found here. Our return policy outlines the guidelines and conditions for initiating a return or exchange, so it's essential to read and understand it before starting the process.
Once you've accessed the returns and exchange portal, follow the simple steps to initiate the return or exchange process. We'll guide you through each step, and you'll be able to track the progress of your return or exchange through the portal.
If you have any questions or concerns about the returns and exchange process, please don't hesitate to contact our customer support team. We're always here to help and are committed to ensuring that you're completely satisfied with your purchase.