Our customer service team will respond to you as soon as possible, we usually reply within 1-2 business days. Please note our support team working hours are Mon - Fri, 9am - 5pm London time (GMT/BST).

Our customer service team will respond to you as soon as possible, we usually reply within 1-2 business days but during busy periods this can be longer. Please note our support team working hours are Mon - Fri, 9am - 5pm London time (GMT/BST).

Back to the store

meraki.

Our help centre provides customers with information, guidance, and support on a variety of topics related to our products, services, and policies.

Find answers to common questions surrounding our products and services.

General FAQs

Product FAQ articles provide customers with answers to frequently asked questions regarding specific products. They cover a wide range of topics related to the product, such as its features, specifications, and intended use.

Product FAQ's

Shipping & Delivery articles provide information and guidance to customers regarding the process of shipping and delivery of their orders. They cover topics such as delivery process, estimated delivery times, tracking numbers and more.

Shipping & Delivery

Returns and Refunds articles provide customers with information and guidance regarding the process of returning products and receiving refunds. They cover topics such as conditions for returning a product and the timeframes for initiating a return.