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Articles on:Shipping & Delivery
Your guide to meraki.'s shipping & delivery processes. Learn about our methods, timelines, international policies, tracking & how we handle any shipping issues.

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  • Customer Service
  • Shipping & Delivery
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  • Expected delivery times for in-stock vs. made-to-order items
    Discover the difference in delivery times for in-stock and made-to-order items at meraki. In-Stock Items Items we have in stock typically ship within 1-2 business days from the order date. Following dispatch, delivery times vary depending on the chosen shipping method and destination. Made-to-Order Items Our made-to-order items require a longer lead time. These items are crafted once an order is placed, which allows us to reduce waste and manufacture responsibly. The lead time forSome readers
  • Understanding shipping methods
    Discover the different shipping methods offered by meraki. to get your purchases delivered securely and promptly. Free Economy Shipping Our economy shipping method is an economy service that uses bulk-freight to deliver your items and uses reliable couriers to deliver your items for the last leg of your parcels journey. This eco-friendly method is free and relies on filling the bulk-freight requirements before dispatch, which while more sustainable, does mean delivery times can be longer.Few readers
  • International shipping: What to know
    Important information to know when ordering from meraki. for delivery outside of the UK. meraki. is proud to serve customers globally. When you order from outside the UK, there are a few things you should keep in mind: We ship to most countries worldwide. If your destination is not listed at checkout, please contact our customer service team for a shipping quote. Delivery times can vary based on the destination and chosen shipping method. All customs, duties, and taxes for UK and EU customFew readers
  • Upgrading shipping from economy to express
    Know the steps on how to change your delivery option from economy to express after placing an order. Changing your delivery option after you've placed your order is possible with meraki. If you initially selected economy delivery but have since changed your mind and would prefer express delivery, here's how you can do it: Contact Customer Service: Get in touch with our customer service team as soon as possible. You can reach us by email or through our live chat function. Provide YourFew readers
  • Where we ship from
    Understand where meraki. ships its products from. Depending on the type of product you order, meraki. ships from different locations. Made-to-Order Products Our made-to-order items are crafted in our workshop in China. Therefore, all made-to-order products are shipped directly from there to your doorstep, regardless of where you are in the world. In-Stock Item For items we have readily available in stock, we dispatch these from our UK warehouse. This allows us to get your items toFew readers
  • Dealing with missing, delayed or damaged shipments
    What to do if your meraki. order is delayed, missing or damaged on arrival. Shipping times can vary based on many factors. If your order seems to be delayed, missing, partially arrived or damaged on arrival, we recommend the following steps: Check the tracking information provided in your dispatch email. If your order is partially fulfilled, you will receive separate dispatch emails and tracking numbers for each part of your order. If your order is marked as delivered but you haven't receiveFew readers
  • Tracking your order
    Find out how to track your meraki. order from dispatch to delivery. Once your order has been dispatched, you will receive an email notification with tracking information. You can follow the progress of your order by clicking the tracking link provided in the email or by visiting the courier's website and entering the tracking number. Alternatively you can also track your order here using your order number and email address associated to the order. If you hFew readers
  • Correcting an incorrect shipping address or contact information
    Mistakes happen, and we understand that you might need to correct your shipping address or contact information after placing your order. Here's what you need to do: Contact Customer Service: Get in touch with our customer service team immediately. You can reach us by email or through our live chat function. Provide Your Order Information: When contacting us, please provide your order number and the corrected shipping address and/or contact information. Please note that we can onlyFew readers
  • Understanding customs, duties, and taxes
    Information on how meraki. handles customs, duties, and taxes for international orders. Import Duties and Taxes For customers outside of the UK and EU, please be aware that import duties and taxes may be charged by your country's customs department. The amount of these charges can vary and are determined by the customs department of the destination country. Value-Added Tax (VAT) For orders shipped to the UK, we charge VAT at the point of sale. For orders shipped within the EU, theFew readers

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