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Modifying or cancelling your order
Modifying or cancelling your order

Learn how you can modify or cancel your order with meraki., and the steps we take to accommodate such requests.

Maria avatar
Written by Maria
Updated over a year ago

At meraki., we begin processing your order as soon as it's placed to ensure quick dispatch. However, we understand that sometimes changes need to be made. Here's what you need to know:

Modifying your order

If you need to make changes to your order, please contact our customer service team as soon as possible. We'll do our utmost to accommodate your request, but please note that modifications are not guaranteed if the order has already entered the production or dispatch process.

Cancelling your order

If you wish to cancel your order, reach out to our customer service team immediately. If your order hasn't been processed or dispatched, we can cancel it and issue a full refund. If your order is made-to-order or has already been dispatched, it may not be possible to cancel. In such cases, please refer to our returns and refunds policy.

Remember, the earlier you inform us about the changes, the better the chance we can assist you effectively.

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