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Our return policy for in-stock and made-to-order items
Our return policy for in-stock and made-to-order items

Discover the difference in return policies between our in-stock and made-to-order items.

Maria avatar
Written by Maria
Updated over a week ago

At meraki., we want you to be 100% satisfied with your purchase. If for any reason you are not, we've outlined our return policies for both in-stock and made-to-order items below:

In-Stock Items

For in-stock items, we offer a 90-day return policy from the date you received your order. If the item is unused, in its original condition and packaging, and in the same condition you received it, we are happy to offer a full refund or exchange.

Made-to-Order Items

For made-to-order items, returns are a bit different. These items are custom made specifically for you, and because of this, we can only offer refunds or exchanges on these items if they are faulty.

If you have any questions or concerns about our return policies, please don't hesitate to contact our customer service team.

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