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How long does it take to get a refund?
How long does it take to get a refund?

Get an understanding of the timeline involved in the refund process at meraki.

Maria avatar
Written by Maria
Updated over a week ago

At meraki., we strive to process refunds as quickly as possible. However, due to the careful attention we give to inspect each product returned to us, the process may take up to 30 working days. Here's a rough timeline:

  1. Receipt and Inspection of Returns: Once we receive your returned item, our team carefully inspects the product. This phase can take some time as we are a small team and we're committed to ensuring each product gets the attention it deserves.

  2. Refund Approval: If the returned item passes our inspection, we approve the refund immediately. If the return is rejected, you will receive an automated email and a follow-up from our team to explain why.

  3. Processing by Your Bank: Once approved, the funds are released back to your original method of payment. Depending on your bank's policies, it may take a few days for the refunded amount to appear in your account.

Thank you for your patience as we work to make this process as smooth and quick as possible. If you have any questions about your refund, please contact our customer service team.

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